G222 Privacy Policy – How Your Data Is Protected

Some data is naturally generated or directly provided when you open an account at g222, use the platform, or carry out any transaction. This Privacy Policy explains what that data is, how g222 uses it, and the measures taken to keep your information secure.

G222 believes privacy is a fundamental right. Users in Bangladesh deserve to know exactly how their data is being handled when they use this platform. That is why this policy is written in plain language — so nothing is hidden behind complex legal terms.

This Privacy Policy forms part of g222's Terms & Conditions. By using the platform, you agree to this policy. If you have any questions, please write to us directly at support@g222.click.

G222 collects data in two ways: information you provide directly, and data generated automatically as you use the platform.

• The information you provide at registration is the most important — it is used to verify your identity.
• A photo or scan of your ID document may be collected for KYC verification. It is used solely for that purpose.
• G222 never stores your bank account number or full payment card number.
• Automatically collected information (such as your IP address) does not directly identify you, but is necessary for security purposes.

G222 collects data for specific, defined reasons — not arbitrarily. Every piece of information has a clear purpose and is never used beyond that purpose.

• Service Delivery: Certain information is essential for account management, betting services, payment processing, and customer support.
• Identity Verification: For age verification, duplicate account prevention, and fulfilling mandatory KYC requirements.
• Security: To detect account hacking, fraudulent transactions, and suspicious activity.
• Service Improvement: Usage data is analyzed to identify which features are most popular and where issues may be occurring.
• Contact: Your mobile number or email is used to send promotions, system updates, and important notifications.
• Legal Obligations: Certain data must be retained for a specified period to comply with applicable laws.

G222's servers are hosted in internationally certified data centres with both physical and digital security in place. Strict access controls are enforced, and only authorised personnel can access the relevant data.

• Your identity information is retained for as long as your account remains active.
• Transaction records are retained for a specified period in accordance with legal obligations.
• Even after your account is closed, certain data — particularly financial transaction records — must be retained in accordance with applicable law.
• Usage log data (such as login times and IP addresses) is typically deleted after 90 days.
• Your personal data can be deleted upon request, though any information we are legally required to retain will be kept accordingly.

G222 does not sell your information to third parties or share it for advertising purposes. However, there are limited circumstances in which data may be shared.

• Payment Processors: Only the minimum information required to process transactions with bKash, Nagad, or Rocket is shared. These partners operate under their own privacy policies.
• Identity Verification Services: Approved third parties may be engaged to assist with identity document verification as part of the KYC process.
• Law Enforcement: Providing necessary information in response to a court order or formal request from a lawful authority is a legal obligation.
• Fraud Prevention: Information may be shared with the relevant authorities in the course of investigating serious fraud.
• Technology Partners: Technology companies that support the operation of the g222 platform may process anonymised data to the minimum extent necessary.

The g222 website and app use cookies. A cookie is a small file stored in your browser that helps recognise you on your next visit.

• Essential Cookies: Maintaining your login session and remembering your language preference are essential — the site cannot function properly without these.
• Functional Cookies: Remembers your preferences — such as your preferred bet type or the last tab you had open.
• Analytical Cookies: Used to understand which pages are visited most and where issues occur. This data is not personally identifiable.
• You can disable cookies through your browser settings, though doing so may affect certain features of the site.
• The mobile app uses app storage instead of cookies, but the purpose remains the same.

G222 uses multiple layers of technical and organisational measures to protect your data. Rather than relying on a single method, several layers of protection are in place so that if one layer fails, the others remain active.

• Transport Layer Security (TLS/SSL): All communication between your browser and g222's servers is protected by 256-bit encryption — the same standard used by international banks.
• Password Hashing: Your password is never stored in plain text. It is hashed using the bcrypt algorithm, meaning even g222 staff cannot see your password.
• Two-Factor Authentication (2FA): With 2FA enabled on your account, logging in without the OTP is not possible — even if someone knows your password.
• Automated Fraud Detection: If unusual login patterns or transactions are detected, the system automatically sends an alert and may temporarily suspend the account if necessary.
• Regular Security Audits: g222's systems are regularly audited by independent third-party security experts.
• Staff Training: All g222 staff follow strict data protection guidelines and can only access the information relevant to their role.

G222 gives users control over their own data. You have several important rights when it comes to your personal information.

• Right to Access: You can request to know what information g222 holds about you.
• Right to Rectification: If any of your information is incorrect, you can request that it be updated.
• Right to Erasure: In certain cases, you may request that your personal data be deleted. However, data that must be retained due to legal obligations may not be erasable.
• Right to Object: You have the right to object to your data being used for any specific purpose.
• Right to Portability: You can request a copy of your data in a readily readable format.

To exercise any of these rights, write to us at support@g222.click. g222 will endeavor to respond within 30 business days.

This Privacy Policy may be updated over time. For significant changes, you will be notified via your registered mobile number or email. For minor changes, the date at the top of the page will be updated.

• For any privacy-related enquiries: support@g222.click
• Live chat support is available 24 hours a day, 7 days a week in Bengali.
• Help Center: g222.click/help-center
• Terms & Conditions: g222.click/terms-conditions